RC-48213
Note added by Jordan (Collections)
May 28, 5:12 PMDebtor prefers evenings. Flagged for an after-6 PM attempt.
Outbound call — right party not confirmed
May 20, 7:31 PMA household member answered. Agent disclosed nothing and offered to call back.
Outbound call — no answer
May 12, 6:05 PMRang for 28s, no answer. No voicemail left (debt-implying message withheld).
Account placed for collection
May 2, 9:00 AMSummit Bank Visa — charged off and assigned to Recoup AI portfolio.
Deon Menezes
DelinquentRight-party verification
Verified live on the call via verify_identity
Next best action
Call now to secure a promise-to-pay.
What happened
Note added by Jordan (Collections)
May 28
Outbound call — right party not confirmed
May 20