Maria Alvarez

DelinquentHigh riskEspañol

RC-50991

••/••/1985•••-••-8830

Outbound call (Spanish) — promise declined, plan offered

May 26, 1:40 PM

Hardship cited. Agent offered the smallest plan once, accepted no commitment without pressure.

agent·2:48·No commitmentRight-party verifiedMini-Miranda givenNo harassment

Maria Alvarez

Delinquent

Right-party verification

Date of birth

••/••/1985

SSN last 4

•••-••-8830

Verified live on the call via verify_identity

Next best action

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What happened